Privacy Policy

Last Updated: December 13, 2025

1. Information We Collect

Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, company name, and address
• Business Information: Industry details, project requirements, and technical specifications
• Communication Records: Records of our communications, including emails, phone calls, and messages
• Website Usage: Information about how you use our website, including pages visited and time spent

How We Collect Information

• Directly from you when you contact us or fill out forms
• Automatically through cookies and similar technologies
• From third-party sources with your consent
• From your use of our services and products

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Provision: To provide and deliver our water treatment products and services
• Communication: To respond to your inquiries and provide customer support
• Marketing: To send you information about our products, services, and industry updates
• Business Operations: To process orders, manage accounts, and conduct business activities
• Legal Compliance: To comply with legal obligations and regulatory requirements
• Website Improvement: To analyze website usage and improve our services

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who help us operate our business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for specific purposes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

• Secure data transmission using encryption
• Access controls and authentication systems
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

5. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services and products
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services and business operations

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Object: Object to certain processing of your information

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Improve website functionality and user experience

You can control cookies through your browser settings, but disabling them may affect website functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to subscribers
• Providing prominent notice on our website

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Data Protection Officer

For privacy-related inquiries or to exercise your rights, you can also contact our Data Protection Officer:

13. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you have given explicit consent
• Contract: To perform our contractual obligations
• Legal Obligation: To comply with legal requirements
• Legitimate Interest: For our business operations and improvement